Deposit management built for vacation rental owners
Stop losing money on minor damage disputes. GetDeposit automates inventory checks, photo documentation, and refunds — so you can focus on hospitality.
Why vacation rental deposits are broken
He-said, she-said disputes
Without photo evidence, minor damages like stained carpets or scratched furniture become costly disputes that drain your time and revenue.
Manual check-in processes
Paper checklists and walk-arounds with guests are time-consuming, inconsistent, and easy to forget — especially during busy turnover days.
Delayed refunds cause bad reviews
Guests expect fast refunds. Manual processing leads to delays, complaints, and negative reviews that hurt your booking rate.
How GetDeposit works for vacation rentals
Set up your property
Add your rental property with photos, inventory lists, and known issues. Set your deposit amount and auto-refund rules.
Collect the deposit
Guests receive a payment link before arrival. The deposit is held — not charged — on their card via Stripe. 3D Secure keeps everyone protected.
Document with photos
Both you and the guest upload timestamped photos at check-in and check-out. This dual-perspective evidence eliminates disputes.
Audit and release
Review conditions, approve a full refund, or deduct for damages with a single click. If you don't act, the deposit is auto-refunded.
Features that vacation rental owners love
Photo Check-ins & Check-outs
Timestamped, dual-perspective photos at arrival and departure. Irrefutable evidence for every booking.
Inventory Management
Track every item in your property — furniture, appliances, linens. Flag known issues so guests aren't blamed for pre-existing damage.
Automatic Refunds
Set a deadline. If you don't submit an audit, the deposit is automatically refunded. Stripe holds are reauthorized before expiry, and unpaid deposits auto-cancel after a configurable period.
Digital Agreements
Attach house rules, inventory lists, or custom terms. Guests sign digitally before arrival — legally binding and timestamped. Acceptance is stored as proof if disputes arise.
More than just deposits
A complete platform that protects your business and gives your customers a transparent, hassle-free experience.
Track & Trace for Guests
Customers follow their deposit status in real time — from payment to refund. Like parcel tracking, but for deposits. No more 'where's my refund?' calls.
Multi-Language Support
Portal and emails available in English, Dutch, German, and French. International guests understand every step of the process in their own language.
No Account Needed
Guests log in with just their booking code and last name. No passwords, no sign-up friction — they access their deposit status instantly.
Chargeback Protection
If a customer disputes a charge, GetDeposit automatically submits timestamped photos, audit trails, and metadata as evidence to Stripe. Holds are reauthorized before expiry so deposits never lapse.
Smart Notifications
9 automated notification types keep everyone informed — payment confirmations, check-in reminders, audit deadlines, and more. Both in-app and email, with no manual follow-up.
Analytics & Insights
Track deposit performance with metrics per property, month, and audit outcome. See refund rates, response times, and revenue impact at a glance.
"We used to lose hours chasing guests over minor damages. Now every check-in and check-out is photo-documented — disputes dropped by 90%."
Ready to protect your vacation rentals?
Join hundreds of property owners who've eliminated deposit disputes with GetDeposit. Set up in under 5 minutes.
Register Now
Create your free account and start managing deposits in minutes. No credit card required.
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