Effortless deposit management for hotels and B&Bs
Replace clunky credit card pre-authorizations with a smooth digital deposit flow. Guests complete everything before they arrive — your front desk focuses on hospitality.
Why hotel deposit processes need an upgrade
Pre-authorizations are clunky
Credit card holds confuse guests, expire unpredictably, and don't cover specific room inventory items like minibars or electronics.
Check-in bottlenecks
Handling deposit paperwork at the front desk slows check-in, frustrates guests, and ties up staff during peak hours.
No item-level accountability
Without documented room condition per item, it's nearly impossible to prove who damaged what — especially with back-to-back bookings.
How GetDeposit works for hotels
Configure your rooms
Set up room types with photos, inventory, and deposit amounts. Configure auto-release timelines per room category.
Pre-arrival deposit
Guests receive a secure payment link before check-in. The deposit hold is placed without charging their card.
Frictionless check-in
With the deposit already secured, check-in takes seconds. Staff can focus on welcoming guests instead of processing payments.
Automated release
After check-out, review the room condition. Approve the refund or deduct for damages — or let the auto-refund handle it.
Features designed for hospitality
Seamless Deposit Payments
Guests complete deposit payments before arrival via a branded payment link. No card machines, no paperwork at the desk.
Automated Release & Refunds
Deposits auto-release after a configurable period. Stripe holds are reauthorized before expiry. Full, partial, or no refund — all with one click.
Team Roles & Access
Assign Manager or Employee roles. Housekeeping can submit audits while managers handle disputes.
Faster Check-in Times
Eliminate deposit-related delays at the front desk. Everything is handled digitally before the guest arrives.
More than just deposits
A complete platform that protects your business and gives your customers a transparent, hassle-free experience.
Track & Trace for Guests
Customers follow their deposit status in real time — from payment to refund. Like parcel tracking, but for deposits. No more 'where's my refund?' calls.
Multi-Language Support
Portal and emails available in English, Dutch, German, and French. International guests understand every step of the process in their own language.
No Account Needed
Guests log in with just their booking code and last name. No passwords, no sign-up friction — they access their deposit status instantly.
Chargeback Protection
If a customer disputes a charge, GetDeposit automatically submits timestamped photos, audit trails, and metadata as evidence to Stripe. Holds are reauthorized before expiry so deposits never lapse.
Smart Notifications
9 automated notification types keep everyone informed — payment confirmations, check-in reminders, audit deadlines, and more. Both in-app and email, with no manual follow-up.
Analytics & Insights
Track deposit performance with metrics per property, month, and audit outcome. See refund rates, response times, and revenue impact at a glance.
"Check-in time was cut in half. Guests complete the deposit digitally before arrival, so the front desk can focus on hospitality instead of paperwork."
Upgrade your hotel deposit experience
Give your guests a modern, frictionless deposit flow. Get started in minutes with no setup costs.
Register Now
Create your free account and start managing deposits in minutes. No credit card required.
Free to get started Set up in under 5 minutes No credit card required
