Eliminate vehicle damage disputes with photo evidence
Pre-existing scratches are the #1 source of rental car disputes. GetDeposit creates a timestamped, customer-signed photo log that settles every dispute in minutes.
Why car rental deposits create friction
Pre-existing damage blame
Customers claim scratches and dents were already there. Without timestamped evidence from pickup, it's your word against theirs.
Slow walk-around processes
Paper damage reports are inconsistent, often incomplete, and take valuable time at the pickup counter during peak hours.
Chargeback losses
Without digital proof, chargebacks on damage deductions are nearly impossible to win. Each lost chargeback costs you the damage plus fees.
How GetDeposit works for car rentals
Add your vehicles
Register each vehicle with photos and known wear. Flag existing scratches and dents so new customers aren't blamed.
Collect deposit at booking
Customers receive a payment link and complete the deposit before pickup. No card machines needed at the counter.
360° photo log at pickup
Capture a full photo set of the vehicle's exterior and interior. The customer signs off on the condition digitally.
Compare and settle
On return, compare pickup and return photos. New damage? Deduct instantly. No damage? Auto-release the refund.
Features that car rental companies need
360° Photo Documentation
Full exterior and interior photo set at pickup and return. Timestamped and linked to the booking for easy retrieval.
Customer-Signed Condition Report
Customers digitally sign off on the vehicle's condition at pickup. This creates a legally binding agreement on the car's state.
Automatic Deposit Release
No damage detected? The deposit auto-releases after your configured period. Stripe holds are reauthorized before expiry, so deposits never lapse on longer rentals.
Vehicle Management
Manage your entire fleet with condition histories, known issues, and deposit statuses. Built-in analytics track refund rates, dispute outcomes, and revenue per vehicle.
More than just deposits
A complete platform that protects your business and gives your customers a transparent, hassle-free experience.
Track & Trace for Guests
Customers follow their deposit status in real time — from payment to refund. Like parcel tracking, but for deposits. No more 'where's my refund?' calls.
Multi-Language Support
Portal and emails available in English, Dutch, German, and French. International guests understand every step of the process in their own language.
No Account Needed
Guests log in with just their booking code and last name. No passwords, no sign-up friction — they access their deposit status instantly.
Chargeback Protection
If a customer disputes a charge, GetDeposit automatically submits timestamped photos, audit trails, and metadata as evidence to Stripe. Holds are reauthorized before expiry so deposits never lapse.
Smart Notifications
9 automated notification types keep everyone informed — payment confirmations, check-in reminders, audit deadlines, and more. Both in-app and email, with no manual follow-up.
Analytics & Insights
Track deposit performance with metrics per property, month, and audit outcome. See refund rates, response times, and revenue impact at a glance.
"Customers used to blame us for pre-existing scratches. With timestamped 360° photos signed by the renter, every dispute is resolved in minutes."
Stop losing money on scratch disputes
Every vehicle return backed by photo evidence, every dispute resolved in minutes. Get started today.
Register Now
Create your free account and start managing deposits in minutes. No credit card required.
Free to get started Set up in under 5 minutes No credit card required
