Keep your equipment protected and accountable
Tools and equipment come back damaged with nobody taking responsibility. GetDeposit introduces condition agreements and photo documentation that change renter behavior.
Why equipment rental deposits need structure
Equipment returned damaged
Without documentation, renters deny responsibility for scratches, missing parts, or reduced performance. Replacement costs add up fast.
No pickup accountability
Handing over equipment without recording its condition means you have no baseline to compare against on return.
Inconsistent processes across staff
Different team members handle pickups and returns differently. Without a standard process, evidence gaps are inevitable.
How GetDeposit works for equipment rental
Catalog your equipment
Add your tools and equipment with photos, serial numbers, and condition notes. Track known wear and existing damage.
Secure the deposit
Renters receive a payment link and complete the deposit hold before pickup. The amount matches the equipment's value.
Document at pickup
Photograph equipment condition at handoff. The renter signs a digital condition agreement confirming the state of every item.
Inspect and settle
On return, compare pickup and return photos. Deduct for damage or missing parts, or auto-release the deposit if everything is intact.
Features for equipment rental businesses
Digital Condition Agreements
Renters sign off on the exact condition of every item at pickup. This eliminates 'it was already like that' disputes.
Pickup & Return Photos
Timestamped photos at handoff and return. Compare side by side to identify new damage or missing components.
Equipment Inventory Tracking
Manage your full equipment catalog with condition histories, maintenance notes, and deposit status per item. Analytics show damage rates and revenue impact per equipment type.
Automated Deposit Release
Equipment returned in good condition? The deposit auto-releases after your set inspection period. Stripe holds are reauthorized before expiry, so long-term rentals stay protected.
More than just deposits
A complete platform that protects your business and gives your customers a transparent, hassle-free experience.
Track & Trace for Guests
Customers follow their deposit status in real time — from payment to refund. Like parcel tracking, but for deposits. No more 'where's my refund?' calls.
Multi-Language Support
Portal and emails available in English, Dutch, German, and French. International guests understand every step of the process in their own language.
No Account Needed
Guests log in with just their booking code and last name. No passwords, no sign-up friction — they access their deposit status instantly.
Chargeback Protection
If a customer disputes a charge, GetDeposit automatically submits timestamped photos, audit trails, and metadata as evidence to Stripe. Holds are reauthorized before expiry so deposits never lapse.
Smart Notifications
9 automated notification types keep everyone informed — payment confirmations, check-in reminders, audit deadlines, and more. Both in-app and email, with no manual follow-up.
Analytics & Insights
Track deposit performance with metrics per property, month, and audit outcome. See refund rates, response times, and revenue impact at a glance.
"Tools were coming back damaged with no accountability. Since we introduced condition agreements on pickup, equipment is returned in far better shape."
Protect your equipment investment
Condition agreements and photo evidence change renter behavior. Start protecting your inventory today.
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